Terms and Conditions

Changing your booking

We know life gets in the way sometimes and are happy for you to modify your booking – we ask that you please give us 4 hours notice.

Cancellations within 4 hours will result in 50% of the booking fee. If you fail to arrive, 100% of the booking cost is payable.

You can quickly reschedule or cancel your appointment 4 hours in advance from your booking confirmation.

Once you’ve received the booking confirmation via email, you have accepted these conditions.

Late arrivals

You must arrive on time to enjoy the entire duration of your treatment and get the most out of your experience.

We cannot extend your treatment session over the intended time if you arrive late, as we often have back-to-back bookings.

I will cancel or reschedule my appointment 4 hours in advance if I have any infectious disease such as flu or COVID. If the time is not allowed, I will send an SMS to Hill at 0431051546 ASAP

I understand this is a remedial massage treatment, not a relaxation massage. The treatment may require many assessments depending on the conditions. I will wear comfortable clothes to avoid too many movement restrictions